Blocking and Reporting Users
There are features in Gradual that allow for members to report and block other users who are abusing your community's code of conduct. As an administrator, you can track and monitor this behavior to take action in deactivating accounts, etc.
The control is in the user’s hands while in the community or event. If a user needs to report or block another user, they do so in the user’s profile - in the People tab, or by selecting the user’s name in messaging, a meeting, etc.
Under a member’s Avatar and Message button are three icons.
- The first is to bookmark or ‘favorite’ a user
- The second is to block the user
- The third is to report the user
Block:
This blocks communication between the two users and they will no longer be able to message one another. Record of this will appear in the dashboard for administrators to see, and be sent to the “Admin Notification” and “Abuse Notification” Email inbox.
Report:
This reports the user to the administrators and allows for the reporter to provide details on the concerning behavior. Record of this will appear in the dashboard for administrators to see, and be sent to the “Admin Notification” and “Abuse Notification” Email inbox.
Admin Reports
As an administrator, you can see records of users blocking others, and reporting others.
- Sign into your dashboard
- Select Members from left hand side menu
- Select Report Records to see a list of members who’ve been reported - by whom, when, and why
- Select Block Records to see a list of members who’ve been blocked - by whom and when
As an administrator, you can also list an email inbox to receive alerts of this nature when they happen.
- Sign into your dashboard
- Select Settings from left hand side menu
- Select System Settings
- Enter an email address to receive alerts in either the Admin Notification or Abuse Notification email field
