If you're planning to host an event through Gradual and want to collect payments from attendees, you'll need to integrate your community with Stripe Connect. This guide walks you through what to expect and how to get the integration set up.
Getting Started
To begin the process, simply reach out to us at [email protected]. Let us know that you'd like to enable Stripe Connect for your community. Once we receive your request, our Support Team will loop in our Engineering Team to start the setup.
From there, we’ll generate a unique Stripe Connect onboarding link just for your community. When the link is ready, we’ll send it to you so you can begin the setup process.
Setting Up Your Stripe Account
After you receive your onboarding link, follow it to complete your Stripe account setup. Stripe will ask for some basic information about your business or organization, including bank details for payouts. If you already have a Stripe account, you may be able to connect that instead.
Note: The onboarding links do expire after a certain period, so it’s best to complete the setup as soon as possible once you receive the link.
Notifying the Gradual Team
Once your Stripe account has been successfully set up through the link provided, let us know by replying to our original message or emailing us again at [email protected]. This step is important—we can’t complete the integration until we know your Stripe account is ready.
Finalizing the Integration
After we hear from you, our Support Team will coordinate with Engineering to finish connecting your Stripe account to your Gradual community. Once that’s done, we’ll send a confirmation to let you know everything is set up and ready to go. At that point, you’ll be able to start collecting payments for your events.
If you run into any issues or have questions at any point, reach out to [email protected]