Creating Discount and Promo Codes for Event Tickets
You can create promo codes to apply discounts to paid tickets when event registrants are checking out.
Adding Promo Codes
- Log into your dashboard.
- Select Events from the main menu on the left, and select the event where you will be offering discounted ticket codes.
- Select Ticket Setup and Promo Codes.
- Select the +New Promo Code button in upper right.
- Enter the Promo Code text (or leave blank and the system will automatically generate an 8 character code).
Note: Codes are case-sensitive and should not include special characters or spaces. Codes can be between 3 and 20 characters long.
- Enter the Discount - that is the percentage OFF the ticket price. You can enter any percent from 1% to 100%.
- Enter a Quota for how many times this discount code can be used.
- Internal Notes allows you to document who the code was created for, etc.
- In Status, you can toggle the code on or off to make it active and usable by users.
- Click Submit to save your work.
Managing Promo Codes
All promo codes will be listed in Ticket Setup → Promo Codes for you to reference to send to your members. You can edit and delete codes from this page as well.
Event Attendees
As a user, registrants will enter codes in the promo code field of the ticket pop up when registering for an event. They will select the ticket type, select “Have a promo code?” And a field will pop up for them to enter the code, and select apply to activate the discount. Their ticket total will then reflect the discount.
