User experience: signing in and registering for an event

This resource walks you through the user's experience in signing into the community and registering for an event with the Gradual sign-in process. 

A user must sign up to the community to register for events.

To find the correct links to send to your members to sign into the community, and register for events, reference this guide. 

Signing into the community

User signing into the community for the first time:

1
Direct user to the Community URL
2
Sign in’ at the top right, pop up at the top right ‘Login or Sign up’ or middle of page ‘Join Community;
3
Pop up will appear for the user to enter their email address
4
Select ‘Continue’
5
Fill in all the necessary information to create an initial profile (sign-up questions)
6
Agree to Terms & Conditions, Code of Conduct, etc.
7
Select ‘Continue’
8
This will prompt Gradual to send them a ‘Magic link’ to sign in to their inbox
9
In their inbox, open the email and select the ‘sign in’ button
10
Guides them back to Community and they’re in!
Note: Users are encouraged to complete their profile with more information (onboarding questions) when they return to the Community. A pop-up will appear at the top and a prompt will appear when they attempt to enter text in any chat boxes, or connect with People via messages. 

Existing user signing into the community:

1
Direct user to the Community URL
2
‘Sign in’ at the top right, pop up at the top right ‘Login or Sign up’ or middle of page ‘Join Community’
3
Pop up will appear for the user to enter their email address
4
This will prompt Gradual to send them a ‘Magic link’ to sign in to their inbox
5
In their inbox, open the email and select the ‘sign in’ button
6
Guides them back to Community and they’re in!

Registering for an event

User registering for an event for the first time (not a community member):

1
Direct user to the event detail page
2
Select the "Register" button
3
Pop up will appear for the user to enter their email address
4
Select ‘Continue’
5
Fill in all the necessary information to create an initial profile (sign-up questions).
6
Agree to Terms & Conditions, Code of Conduct, etc.
7
Select ‘Continue’, and confirm the ticket they’d like
8
If there are registration questions for the event and ticket type the registrant selected, they will be prompted with those questions. They will select 'Contine' and confirm their ticket.
9
Once they are confirmed, if you have the registration email enabled - Gradual will send them an event registration email with a calendar invite to sign in to the community.
10
In their inbox, open the email and select the ‘sign in’ button
11
Guides them back to that Event in the Community

Existing user registering for an event:

1
Direct user to the event detail page
2
Select the “Register” button
3
Confirm the ticket they’d like
4
This will prompt Gradual to send them an event registration email with a calendar invite to sign in
5
In their inbox, open the email and select the ‘sign in’ button
6
Guides them back to that Event in the Community