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Community Contributions: Assigning Contributions or Retracting Contributions

Community Contributions: Assigning Contributions or Retracting Contributions

How to log, assign and track contributions, badges and points in your dashboard

Updated today

There are various ways members can earn and receive contributions and the points associated with them in the community.

Preset contributions

The system can automatically assign contributions to preset actions taken by members in the community that involves no action from you as the admin. If you want to edit or change which contributions log in the community, reference the Contributions tab in the dashboard.

Any contribution-related actions taken in the event or content dashboard after it is published, such as adding a new speaker, removing a speaker, or linking a new user to a speaker will not automatically update badge counts. These changes must be made manually.

Manually Add Contributions

You can log a contribution to a contributor's account (one by one) from the dashboard.

  1. Navigate to the Contributors menu and to the Contribution Logs tab

  2. Select the +Log Contribution button in the upper right

  3. Select the contributor you'd like to assign a new contribution

  4. Select the contribution, the date and time of the contribution, and how many times the user earned it

  5. You can add notes if needed to this entry, and be sure to hit 'Add' to save your work

    The contributor will immediately see this contribution logged, and any points associated with it in their account.

Bulk Import Contributions

You can update a bulk list of contributors from the dashboard if you have several contributions to assign and log.

  1. Navigate to the Contributors menu and to the Contribution Logs tab

  2. Select the +Import Member Contribution button in the upper right

    1. We recommend downloading the CSV template before proceeding to ensure your data is received by the system

      1. This CSV template includes all available types of contributions in your community.

      2. To record contributions, input an integer of 1 or higher under each type to show how many times a member contributed.

      3. Leave the fields blank for types with no contributions to import.

  3. You will verify the mapping of column headers and example fields to the right fields, and the system will do a preliminary check of the data

  4. Once complete, the system will email confirmation and any errors to the email inbox of the admin user

    Once it is successfully uploaded, the contributors will immediately see this contribution logged, and any points associated with it in their accounts.

Retracting Contributions

As the admin, you can retract or withdraw contributions or points from a member's profile and account.

Note: The system will automatically withdraw contributions and points in these scenarios:

  • Registration was canceled for the event

  • The forum post is deleted

  • The forum comment/reply is deleted

  • Exited the club

Any contribution-related actions taken in the event or content dashboard after it is published, such as adding a new speaker, removing a speaker, or linking a new user to a speaker will not automatically update badge counts. These changes must be made manually

Withdraw contribution entirely

  1. Navigate to the Contributions Log page

  2. Navigate to the contribution in question, and select the edit button

  3. Select Withdraw and enter the reasoning (if you'd like) in the Notes column

    1. This will not be shared with the user

  4. Select 'Confirm to withdraw' to save your work

    Once it is successfully withdrawn, the contribution, badge and point value will immediately be removed from the contributor's account/profile.

Adjust points

  1. Navigate to their profile from the dashboard Member List

  2. Select the Contributions tab at the top and the Adjust Points button

  3. Add or retract points from their account from the 'Adjustment' field

    1. Points cannot drop to below zero

Once points are adjusted, the contributor will see the adjustment in their account immediately.

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