You can assign point values to community contributions, so members can start earning points, ranking on the leaderboard, and potentially redeeming them for rewards.
This element is part of an additional module to the contributions feature, so if this would be a solution for your community, reach out to the Gradual team to chat.
Lifetime points
These are the total points recorded for a member, including those that have been redeemed.
This point value is what is displayed on a member's profile
This point value is used for the contributor board ranking
Redeemable points
These are the total points available for redemption. Only includes points that have not been redeemed in the rewards center.
This point value is only displayed to the member
Point Values
From the Contributions tab in the dashboard, admins can audit the default point values assigned to each contribution, make edits to the points rewarded for each contribution, and add points to custom contributions from this tab as well.
Know that making changes to point values associated with contributions that members have already earned will change their point totals immediately.
You can modify the point values for each contribution within a pre-defined range. The point ranges for contributions has been recently updated system-wide, but cannot be changed beyond the defaulted ranges available.
Assigning points to contributors
Default system point values
The system has default points assigned to many of the preset contributions. You can adjust the point values for each contribution/badge so it automatically grants the correct value for actions from the dashboard.
Navigate to the Contributors menu and to the Contributions tab
Select the edit button in line with the contribution you'd like to adjust the point value for
Set the point value and hit 'Save'
Note: If a contribution is added to an event that has already ended, or an event is published after it has ended, the contributors will not receive the points automatically.
e.g. A speaker is added to a session after the event has ended, that speaker will not receive the points.
Reach out to the Gradual team if points need to be added retroactively.
Manual point values
You can log a contribution and add points to a contributor's account (one-by-one) from the dashboard.
Navigate to the Contributors menu and to the Contribution Logs tab
Select the +Log Contribution button in the upper right
Select the contributor you'd like to assign a contribution and add points to their account
Select the contribution, the date and time of the contribution, and how many times the user earned it
You can add notes if needed to this entry, and be sure to hit 'Add' to save your work
The contributor will immediately see this contribution logged, and any points associated with it in their account.
Adjust points to the individual member
At any time, you can also add or retract points on a member's account
Navigate to their profile from the dashboard Member List
Select the Contributions tab at the top and the Adjust Points button
Add or retract points from their account from the 'Adjustment' field
Points cannot drop to below zero
Bulk upload point values
You can update a bulk list of contributors, adding points to their accounts from the dashboard.
Navigate to the Contributors menu and to the Contribution Logs tab
Select the +Import Member Contribution button in the upper right
We recommend downloading the CSV template before proceeding to ensure your data is received by the system
This CSV template includes all available types of contributions in your community.
To record contributions, input an integer of 1 or higher under each type to show how many times a member contributed.
Leave the fields blank for types with no contributions to import.
You will verify the mapping of column headers and example fields to the right fields, and the system will do a preliminary check of the data.
Once complete, the system will email confirmation and any errors to the email inbox of the admin user.
Once it is successfully uploaded, the contributors will immediately see this contribution logged, and any points associated with it in their accounts.
Retracting points
As the admin, you can retract or withdraw contributions or points from a member's profile and account.
Note: The system will automatically withdraw contributions and points in these scenarios:
Registration was canceled for the event
The forum post is deleted
The forum comment/reply is deleted
Exited the club
Withdraw contribution
Navigate to the Contributions Log page
Navigate to the contribution in question, and select the edit button
Select Withdraw and enter the reasoning (if you'd like) in the Notes column
This will not be shared with the user
Select 'Confirm to withdraw' to save your work
Once it is successfully withdrawn, the contribution, badge and point value will immediately be removed from the contributor's account/profile.
Adjust points
Navigate to their profile from the dashboard Member List
Select the Contributions tab at the top and the Adjust Points button
Add or retract points from their account from the 'Adjustment' field
Points cannot drop to below zero
Once points are adjusted, the contributor will see the adjustment in their account immediately.