Export a list of all community members with helpful profile information directly from your dashboard. To generate this list, follow the steps below:

Sign into your dashboard.
Select Members from left hand side menu.
Select Members List.
Select if you’d like to export Approved, Pending or Unapproved from the top (Approved are active users, Pending are deactivated and Unapproved are blocked members).
In the upper right, select the Export button.
Confirm the export by selecting OK.
You will receive an email with the list of all community members in your inbox as soon as the list is available.

Note: This file will be accessible for download for 1 hour. If it expires, you can pull a new list by following the steps above.

Member Information

The report not only includes the mandatory onboarding profile information about each member such as their name, email, company, and title but more.

Activity

The export includes important date and times of the user's activity in the community as a member. You can manipulate and sort the export data to see who's completed their profile, who's logged in, and at what exact location within the community they were prompted to sign up to be a member

Here are the columns where you can track some of these timestamps:

Created at column lists the date and time the member was added to the community, either by signing up themselves on the front end, or in the dashboard (back end) manually by admin, bulk uploaded by the Gradual team or via API.
Signed up at column lists the date and time the member actually logged into the platform and signed in for the first time.

Note: If the 'CreatedAt' and 'SignedUpAt' are the same, the user signed up and created an account as a member on the front end themselves. If this field is blank, the user was likely created via API or bulk upload.

Onboarding at column lists the date and time the member filled out all profile questions, completing their profile (what we refer to as 'onboarded'). If it is blank, it indicates that the member has not completed their profile.

Note: Members must complete their profile to join interactive events like meetings, roundtable conversations, and match through 1:1 networking. They also must have a complete profile to engage in chat or message other community members.

Last login at column lists the date and time the member initiated the login process and requested a magic link to log in.
Last online at column lists the date and time the member was last online in the community and had an active session.
Refer URL column lists the URL where the user signed up to be a member of the community. This is particularly helpful to track if you have gated content (that prompts users to join the community (or sign in) to view the content) and you want to see who's prompted to sign up from that content.

Rewards Points

If you have the Points+Badges mode enabled for your community contributions, your members' lifetime and redeemable points will appear in this member export.

Profile Information

If the member has completed their profile, the answers to those questions and their profile picture avatar link are included in the export. Otherwise, those columns will remain blank.

Member type

The member type will be included in the report. There are three member types: Standard, Guest, and Limited Approval.

Learn more about them here.

Spaces

If the member has been assigned to any spaces, that information will be listed under the "spaces" column.

Clubs

If the user belongs to any clubs, it will be included in the report. Otherwise, the "clubs" column will be left blank.