Start dialogue and conversation amongst club members with nested Forum discussions in your chapters and interest groups.
User Experience
The forum experience for club members is very similar to the community level forum and provides club members a designated area to chat with other members, and have conversations nested within clubs.
Once enabled (steps below) in a club, the club members will see the Forum feature and section within their club. They can navigate to the Forum tab from the in-club menu, or scroll to the section in the club detail page. From there they can browse and engage with posts or make a post of their own.
Users can also find the club forum board from the main Forum menu item at the community level.
Access
A user must be a member of the club to post in that club's forum, or reply and comment on posts.
If the club is set to open, anyone can join the club, see the posts in the club's forum, and make posts of their own.
If the club is set to private, users must be added to the club to see posts in their entirety and make posts of their own. If they are not added as a member, they can see that there are posts in the club's forum but are blocked from seeing the contents of the post or comments and replies.
If the club is set to secret, users must be added to the club to see the club, the posts within and make posts of their own. If they are not added as a member, they cannot see the club or the posts within.
Posts & Engagement
Similar to making posts or commenting on posts in the community-level forum, members simply select the 'Create a post' button to post rich text discussions with videos, code, images and more. Learn more about how to post and engage here.
Posts made on a club board will also appear on the main forum at the community level, but will be tagged with the Club's name.
Board Topics
The board topics are displayed at the top of the board’s main page, and act as a sub-board within the forum board.
Posters can select from the designated topics to assign their post to a topic board, or they can select from any of the tags loaded in the community. Users cannot create a new topic or tag, they must pick from the list available.
Any topics assigned or added to the club via the dashboard will generate a topic block that users can use to drill down to the posts and topics they want to see. They can sort 'Hot' and 'New' posts within the topic board, too.
Visibility & Enablement
This feature is available to those communities that have the Forum and the Clubs features enabled and must be turned on by the Gradual team. Once it's turned on for your community, you will be able to make setting and customization changes listed below.
System-wide
Dashboard admins must turn on this feature in two places in the main dashboard to allow clubs to build forum boards in their chapters or groups.
Mandatory: Club Settings - In-Club Features
Navigate to the Clubs tab in the dashboard, and to Club Settings
Scroll down to In-Club Features and select the Edit button
Toggle 'on' Forum or confirm that it is turned on
Save your work
Mandatory: Club Layouts - Club Detail Page
Dashboard admins must turn on the feature's visibility in the club detail page in the main dashboard so the forum discussions appear within the clubs.
Navigate to the Clubs tab in the dashboard, and to Club Layouts
Find the Forum feature from the list and toggle the visibility of the feature 'on'
Confirm the action to save your work
Optional: Club Layouts: Club Detail Page In-Club Menu
If you'd like 'Forum' to appear in the main menu at the top of the club page, edit the In-Club Menu section at the top of the Club Detail Page:
Within the Club
Dashboard admins and club collaborators at the admin level must turn on this feature in the club's dashboard for the feature to be visible and available for members to start posting within the specific club.
Navigate to the Club where the forum should be visible and available
Navigate to the Forum tab within the club dashboard
Select the 'Enable Forum' button and 'Confirm' to save your work
Once complete, the forum tab will now allow you to make changes to the settings of the forum within that club
Note: Club collaborators at the manager or editor level cannot enable the forum feature within the club, but they can see posts and take action on posts from their limited dashboard.
Spaces
Club forum boards don't have the option to limit access to selected spaces only, but that will be available in future phases of this feature.
Settings & Customization
System wide
Enabling feature
Enabling the feature and adding it to the club dashboard detail pages is all done via the Club Settings and Club Layouts page in the dashboard, as outlined above.
Club's Forum Board
The club's forum posts are all compiled into one forum board for that club. That board can be accessed at the community level from the Forum tab, or from within the clubs.
To add the club forum board to the community-level forum page, follow these steps in the admin dashboard:
Navigate to the Forum tab in the dashboard, and to the Layout tab
At the top, in featured boards, select 'Edit'
Select 'Feature club board' and select the club board you'd like displayed at the top of the community Forum page
You can also customize the order in which these board covers appear
Here is an example where the Atlanta, GA club forum board is featured and included in the list of boards at the community level forum - for easier searchability and navigation.
To change the poster, title, subtitle and more for these club forum boards, follow the steps outlined below within the club dashboard.
Within the Club
All settings and customization work on the in-club forum board takes place within the club dashboard from the Forum tab. Dashboard admins and club collaborators at the admin level are the only admins who can make changes to the forum within clubs.
Name
This is the name of the forum board for this club. By default, the board name will match the club's name and cannot be changed.
Subtitle
This is a quick description or subtitle of the forum board for this club. This is optional and only appears if the club itself does not have a subtitle loaded.
There is a 100 character limit.
Access
You can monitor who can see and engage with the forum posts within the club by navigating to the Access settings block in the club forum dashboard.
Public: Visitors can view the entirety of the posts without logging in
Gated: Visitors can view just a portion of the posts without logging in, but will be prompted or forced to log in to view it in its entirety.
All Members: Only those who are logged in can view the posts. Visitors who are not logged in do not see the posts at all.
A user must be a member of the club to post in that club's forum, or reply and comment on posts.
If the club is set to open, anyone can join the club, see the posts in the club's forum, and make posts of their own.
If the club is set to private, users must be added to the club to see posts in their entirety and make posts of their own. If they are not added as a member, they can see that there are posts in the club's forum but are blocked from seeing the contents of the post or comments and replies.
If the club is set to secret, users must be added to the club to see the club, the posts within and make posts of their own. If they are not added as a member, they cannot see the club or the posts within.
Spaces
Club forum boards don't have the option to limit access to selected spaces only, but that will be available in future phases of this feature.
Board Topics
The board topics are displayed at the top of the board’s main page, and act as a sub-board within the forum board. They are important as they are what prompt topic based conversation, and better organize your club forum board.
To add topics, navigate to the Board Topics section
Select Edit
Select +Add
Choose from the list of topics in the community - these are all the Tags loaded in the dashboard/community
Or, add a topic by typing in the name and selecting 'Create a new topic..."
This name is what will appear to users on the front end, so be sure it's accurate and public facing
You can reorganize how the list appears to users on the front end by dragging and dropping
Select 'Save' to confirm adding the topic(s)
There is a limit of 50 topics that can be added to the board.
On the front end, any topics assigned or added to the club via the dashboard will generate a topic block that users can use to drill down to the posts and topics they want to see. They can sort 'Hot' and 'New' posts within the topic board, too.
Note: You cannot restrict who can post to board topics, but you can mark individual posts within the board/topic as moderator only or locked.
Board Moderation
Club collaborators at the club admin, manager, and editor levels can moderate the in-club forum board, but up to 5 additional board moderators can be added to moderate just that board. Those added here can take action to pin, feature, and delete posts made by members within the club forum on the front end.
Add board moderators by selecting 'Edit' and searching for the member from the complete community member list. Select 'Add' to complete the action.
Note: Board moderators must already be members of the community, and should be added as a member of the club to ensure they can see all posts within.
Those added as board moderators can take action from the front end, in the list of posts:
Or, they can take action from the front end, in the post itself:
Posts Restricted to Moderators Only
With this toggled on, only moderators can create new posts in this forum board, and all other users cannot create posts within it.
Cover
This cover appears as the board cover at the community-level Forum if the board is featured. It does not appear within the club and is optional to add.
Recommended format: 800x450px | JPG | Up to 2 MB
Banner
This banner appears only if the club does not have a club banner or in-club menu loaded in Club settings. This banner is optional to add.
Recommended format: 1500x230px | JPG | Up to 5 MB
Image and logo safe area 300x230px on right side
Moderation
Dashboard admins and club collaborators at any level can see posts and take action to moderate them from their dashboard.
They will see a Posts & Comments page where all posts and their replies and comments will appear. They can take action to delete posts and comments, or delete and mark spam.
They will see a Report Moderation page where all reported posts and comments will appear. They can take action to delete or publish these moderated posts, or take no action and leave them as is.
Learn more about how to take action on forum posts and comments here.
Moving Posts to In-Club Forum Board
If you have posts that need to be moved from the main community forum to a club forum board, follow the steps below.
Note: This can only be handled by someone with admin dashboard access and the in-club forum board must be created before you move posts to it. Follow the steps above to enable the in-club forum board.
Navigate to the Forum tab in the dashboard, and to Posts & Comments
Select the post(s) you'd like to move to the in-club board, or filter by Board if all posts on a current community forum board are to be moved
Select the 'Change board' button at the top of the page, and choose the board where those posts should be moved
Select 'Ok' to save your work
The posts selected will now appear on the board selected, in the club.