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Polling in Events: Attendee Experience

Learn the process of responding to polls from the attendee's experience

Updated this week

Polling is a built-in engagement tool in your virtual events that allows attendees to respond to hosts' posed questions or prompts. This guide shows the user's experience in the event, responding to polls.

The polling feature must be enabled by event admins in the event for the Poll tab to appear and polls to launch. Learn more about how to set that up here.

Access

Polling is visible and available to users at the Standard level in livestream, meeting, webinar, and hybrid events. Attendees also must have completed their profile and onboarding form to participate.

Users can respond to polls on their mobile devices, like tablets and phones, but admins or hosts cannot launch or manage polls on a mobile device. Panelists and attendees cannot launch or manage polls from the live event, only hosts or chat moderators have those capabilities.

Users at the guest level can see polls, but cannot participate, and those at the limited approval level cannot see the Polls tab at all, or engage in the polling.

Learn more about these access levels here.

Visibility

Within virtual events, polls will appear on a 'Poll' tab beside chat and/or Q&A tabs.

When a host or moderator launches a poll, it will appear in the Poll tab and also in the chat thread. Hosts can also promote and pin polls so visibility is broad and attendees are prompted to respond.

Responding to a Poll

Attendees can respond to a poll by clicking into the poll, making their selection, and selecting 'Submit'. The system will alert them that they've participated, and their avatar will appear beside the selection they made.

Anonymous submission

If the poll accepts anonymous submissions, the attendee can toggle that on, and their results will remain anonymous to the host and moderator, and in reporting.

Changing their response

They cannot edit their response once they've submitted an answer to the poll.

Responses

Depending on the settings, poll results may appear as an aggregate or total of responses or text inputs, or the poll results may be hidden from attendees.

Attendees who have responded will see what their response was, indicated by their profile avatar beside their response or vote.

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