What to do after an event has ended

Congratulations - you’ve just hosted a successful event! Here are some steps to take to continue engagement with your members if they access the event environment. 

Export attendees

After your event has ended, you can export and track who attended from your dashboard, within the event's Attendee tab. Compare the list of attendees to those that registered to see who missed out and would benefit from event replays.

Here is a step by step guide to exporting that information.

Export reports

After your event has ended, you can generate a number of event reports to see and track attendee engagement.

Here is a resource on all the event reports available.

Upload replays

If your event included a video or a recording of sessions, you can upload these videos as content and publish them as post-event replays.

Here is a step by step guide to publish post-event replays.

Post notifications

Post a notification that populates at the top of the user’s screen when they sign into the event that drives them to content, another upcoming event, a post-event survey, or any URL. 

Here is a step by step guide in posting notifications.

Pin chat message

Post a message in the livestream chat that is pinned to the top that drives members to the post-event survey, another upcoming event, or content. 

Here is a video guide on pining a chat message.

Encourage people to network with other attendees

Event attendees that messaged with one another can still access their messages in Gradual. They’ll be accessible in their Messages tab at the Event or Community level. 

One-on-one matching can stay live through the Match tab in the event menu and as long as the event is published, participants can see who they've connected with in the match histories from the Match tab as well. 

Track engagement in Sponsor booths

Engagement in sponsor booths can be found in the Analytics tab within the booths: see booth visits and the number of views of featured content, links, etc. If lead capture was enabled on a feature, you can access that data in the Leads Captured tab within the booth or empower your sponsor admins to export that data themselves.

At the base of this guide, learn more about analytics and reporting on sponsor booths. 

Here is a video guide on how an admin sponsor can access these leads. 

Close access to event

If at any time you want to close access to the event environment entirely, you should Unpublish it. 

  1. Sign into your dashboard.
  2. Select Events and select the event you’d like to unpublish.
  3. Select Actions in the upper right, and select Unpublish from the drop down menu.

Note: Those that participated in one-on-one matching will no longer be able to access their match history if the event is unpublished. Any chat conversations they had during that match session is accessible in their Messages tab, with the main community, though.

Still need help? Contact Us Contact Us