Event Q&A

Providing question and answering (Q&A) at your virtual events is important to engage your audience and ensure they are learning from your presenters and walking away with a valuable understanding of the programming. 

Event Q&A can be enabled in meeting or livestream events and can be general Q&A where questions are visible to all attendees, or moderated Q&A where chat moderators or hosts approve questions to be visible to other attendees, and answered in the event. 


General Q&A vs. Moderated Q&A

General Q&A creates a Q&A tab in the chat box for attendees to submit questions to presenters - all questions are visible to all upon submission.

Moderated Q&A puts the visibility controls of questions into the hands of chat moderators or hosts. With moderated Q&A enabled, questions are not visible to any attendees unless they have been approved by the chat moderators or hosts.


User Experience

If enabled, Q&A will populate a second tab in the chat section of the event titled ‘Q&A’. From that tab, attendees can ask questions that will appear in the Q&A and chat thread.

Ask a question

Attendees navigate to the Q&A tab, select ‘Ask a Question’, type in their question, and hit “Ask” to have their question appear to the crowd, or to the moderator to approve.

If enabled in the dashboard - attendees can ask questions anonymously by toggling that setting when submitting a question. Chat moderators and hosts cannot see who submitted anonymous questions. 


Delete a question

Attendees can delete their questions at any time by selecting the trash icon beside their questions. 

Chat moderators and hosts can also delete questions and see all deleted questions.

Voting

Attendees can select the thumbs-up icon to vote for questions they support and the platform will show chat moderators and hosts the most popular questions. 


Dashboard Settings

Learn how to enable Q&A in your upcoming events, and how to moderate and best engage with the audience during Q&A in this resource. 

Q&A cannot be enabled in meeting rooms within livestream agendas, roundtables, or in-person and 1:1 match events. 

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