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Resend event receipts and confirmation

Resend an event receipt or confirmation, as the registrant or as an admin.

An event receipt or confirmation can be resent from the user front-end (as an event registrant) or the dashboard (as an admin).

As an event registrant

  1. Navigate to the event page.

  2. Click on View Receipt.

  3. Enter the email where they'd like to send the receipt. (This can be their own or something else.)

  4. Click on Send.

You may share this document with community members with instructions on how to resend their receipt.

An event page for a registered attendee, with the View Receipt link in the ticket panel.

As an admin

  1. Sign in to the dashboard.

  2. Click on Events on the menu on the left.

  3. Select the relevant event from the list.

  4. Click on Attendees and select the relevant attendee from the list.

  5. Click on Resend Receipt.

This will send the receipt to the email address for that attendee, where it may be forwarded further.

An event's Overview page, where an attendee's receipt is resent from the Attendees tab.
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