Members can receive email notifications for activity on their Forum posts, mentions, new activity from Forum content they follow or watch, unread direct messages, and upcoming events they are registered for.
Members can change their email notification preferences at any time. Emails are sent to the address associated with their account.
Notifications & Settings
Members can change their settings at any time by navigating to their avatar and selecting Notification Settings.
New Messages
They can select if, and when they receive batch email notifications when they receive new direct messages.
They will only receive an email if they have unread message(s) in the platform.
Forum Engagement
Members can choose whether they receive batch email notifications when someone tags them, comments on their Forum post, or replies to their Forum comment. These messages batch activity and are sent every three hours.
Members can also use New activity from your follows to control a consolidated email with new activity from people and community boards they follow, forum boards in clubs they belong to, and posts they watch.
The frequency of the consolidated email is set by the community administrator and can be every three hours, daily, or weekly. Turning New activity from your follows off stops this email but does not unfollow any people, boards, or posts.
Forum notifications can also be viewed from the notification center in the community.
Event Reminders
They can also select if they'd like to receive email notifications for events like reminders and post-event survey emails.
Event reminder emails follow these notification preferences. By default, the 1-day and 30-minute reminders are sent to attendees who registered themselves through the event registration flow. Event admins can also configure an event to send these reminders to all registered attendees, including attendees registered on their behalf.
Automated Emails
To see examples of these emails, check out this resource.