Gradual Support

Community Code of Conduct and Privacy Policy

Setting up a custom community URL domain

Gradual's Status

Community Info Card

FAQ: Troubleshooting Email Delivery Issues

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Setting your Time and Date: Resolving "Connection Failed" Error

Access Controls within Gradual

How to add admins or administrators to the back end dashboard to make changes or edits to your community

Add or Remove Dashboard Administrators

Admin Access Roles & Permissions in Gradual

See and track major changes to the settings of your community, events and content pieces

Admin Activity Log

See the emails Gradual will send on your behalf to welcome users, remind them of events, notify them of engagement and more

Automated Platform Emails

Bulk importing and uploading data

Branding your community

Ads and Banners

Log into your Dashboard

Setting up your community

How to set up email sender addresses for your community and, when enabled, for individual clubs.

Custom Email Sender Address Setup

Community Overview Page

Sign-Up Settings

SEO Settings

Subcommunities

Subcommunity Launch Check List

FAQ Troubleshooting Guide: Member Login & Event Functionality

Published vs. unpublished events and Content

Getting to Know Gradual: The Basics

Community Homepage

Email Notification Preferences

Links to your Community and Events

URL Redirection Feature

Gradual has a global search engine in each of its communities for users to find results for terms or keywords

Search Engine in Your Community

Self-service reports available in community dashboard for content, event, tools and membership engagement reporting, data, and metrics

Community Reports

Learn more about moderation filtering and profanity settings across your community platform and how to customize them

System Moderation: Settings & Profanity Filter

How to add DMARC records for email sending

Adding DMARC Records

See how a user was created in your community from the member list or the member export or how they joined a club via the club export or list

Creation Sources

This is an overview of the New Customization Tab and what tools are available within it.

Customization Overview

This article gives you an overview of the menu tab, and how you can use the tools in it to customize your community.

Menu Customization Overview

How to customize the footer for your Gradual community.

Customizing Your Community Footer

This is an overview of the Moderation tab and the tools within it.

Moderation Overview

This article walks through how to customize some of Gradual's automated system emails.

Customizing System Email Templates

This is a checklist guide for the key items you'll want to have in place before launching your community on Gradual.

Gradual Quick Start Guide

Customize the Homepage before and after sign-in, and create custom pages from scratch with our advanced page builder.

Advanced Page Customization

These are instructions for migrating a domain currently in use either on Gradual or another community site

Migrating an existing community domain

Create forms to collect applications, surveys, questionnaires, and other structured responses from your community members.

Forms and Surveys in Gradual

Learn how to use the Gradual Workflow Builder

Workflow Builder

Customization, branding, setup, and management

Setup and Customization

Status

Gradual Community

Release Notes

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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