There are community engagement reports available in the community dashboard to show activity and viewership on components of your community. These reports provide details on your membership or all content pieces, events and tools.
Access
These reports can be generated only by dashboard admins added in the Permissions tab. They are not available to collaborators, or those with event, content or club permissions and are not available to community members from the front end.
Reports Available
The reports available will generate activity, viewership and engagement across the community for all members, all events, all content pieces, forum posts, or all tools booths.
Members Report
This report is identical to the Member List export available in the Members tab of your dashboard, and provides you with details on the users in your community. This report includes data on approved, pending approved or unapproved members.
Events Report
This report provides you with detailed data on all of your events, their viewership and activity in registrations and attendees.
Data included:
Event Type
Event Title
Slug
Tags
Timezone
Start Date
End Date
Status (Published/Unpublished)
Access (Public, Members-only, Space)
Spaces
Ownership (Community or {Club})
Total Views (Total users who viewed the event landing page)
Total Number of Registrants (Total users who registered)
Total Number of Attendees (Total users who logged in for >1 minute)
Data is available only for views recorded on or after January 1, 2025.
Content Report
This report provides you with detailed data on all of your content pieces and content collections, and their viewership.
Data included:
Content Type (New! This now includes Collection viewership data)
Content Title
Summary
Slug
Tags
Date Published
Date Updated
Status (Published/Unpublished)
Access (Public, Skippable Gate, Enforced Gate, Members-only, Space)
Spaces
Ownership (Community or {Club})
Member Views (Total users who viewed the content landing page that were logged in)
Visitor Views (Total users who viewed the content landing page that were not logged in)
Total Views (Total users who viewed the content landing page)
Feature/Thumbnail Image URL
Comments (Total number of comments on the content piece)
Votes (Total number of votes on the content piece)
New! This report now includes data and viewership metrics for your Collections.
Data is available only for views recorded on or after January 1, 2025 and is based on when the content was created.
Content Viewers Report
This report shows the detailed viewership on your content pieces and collections. This report includes viewership data attributed to your logged in members, and those views from visitors or users who are not logged in.
Date range
Due to its size, this report must be filtered to a date range of 30 days or fewer. If you need content viewership information for a date range that is more than 30 days, reach out to the Gradual team.
Data included:
Viewed at (timestamp of the view)
Content Type (New! This now includes Collection viewership data)
Content Title
Slug
Category
Tags
Status
Access (Public, Skippable Gate, Enforced Gate, Members-only, Space)
Spaces
Ownership (Communitty or {Club})
User Type (Visitor or member)
User Name
User Email
User Title
User Company
User Space
Date Joined
Last Online Date
New! This report now includes data and viewership metrics for your Collections.
Data is available only for views recorded on or after January 1, 2025.
Tools Report
This report is identical to the Tools List export available in the Tools tab of your dashboard.
Forum Post and Comment Reports
These reports either pull all forum posts, or all forum comments depending on which you select. This will only pull data for the selected period of time when requesting the report.
Due to its size, these reports must be filtered to a date range of 30 days or fewer. If you need content viewership information for a date range that is more than 30 days, reach out to the Gradual team.
Forum Post Data included:
Posted at Date/Time
Edited at Date/Time
Type (Discussion or Question)
Poster First Name
Poster Last Name
Poster Email
Poster Company
Poster Title
Forum Board
Number of Comments
Number of Reactions
Number of Views
Status
Delete Reason
Post Title
Post Content
Post URL
Post Slug
Forum Comment Data included:
Commented at date/time
Edited at date/time
Commenter First Name
Commenter Last Name
Commenter Email
Commenter Company
Commenter Title
Forum Board
Number of Reactions
Status
Delete Reason
Post title
Post URL
Post Slug
Comment Text
Contributions Report
This report shows contributions logged for your members, any badges or points logged and when.
Due to its size, these reports must be filtered to a date range of 30 days or fewer. If you need information for a date range that is more than 30 days, reach out to the Gradual team.
Data included:
Log timestamp
Type (Earn or Retract)
Member ID
Member First Name
Member Last Name
Member Email
Contribution Points
Member's Total Points
Badge(s)
Member's Total No. of Badges
Whe the contribution occurred
Log By (System or admin)
Notes
Search History Report
This report shows all the search queries from visitors or members in your community. This is great to learn what people are searching for to help inform you of hot topics, recommended tags, and more.
Due to its size, these reports must be filtered to a date range of 30 days or fewer. If you need information for a date range that is more than 30 days, reach out to the Gradual team.
Data included:
Search Timestamp
Search Query
User ID
User Name
User Email
User Title
User Company
User Spaces
User Clubs
Date Joined
Last Online Date
Generating Reports
To generate these reports, dashboard admins can navigate to Community, and to Reports. They then select the report they'd like to generate from the list.
The report request will start, and the system will automatically deliver the downloadable CSV to the admin's email inbox. Larger reports may take a few minutes.
If you do not receive your report within 15 minutes, please reach out to the Gradual team.
Export History
The dashboard will display a history of all the reports generated by your dashboard administrators, with details on who generated the report and when. Reports can be downloaded for up to 7 days after initial request. If a report has expired and is not available for download, simply re-generate the reports.