The URL redirection feature allows you to redirect traffic from one community URL or link to another. This is helpful if an event slug has changed and you want members to be sent to the correct event landing page after the change.
This feature only allows redirection of URLs within the community, so the start of the URL will always be the community URL.
When URL Redirection Applies
URL redirection is intended for community URLs that no longer exist, such as URLs for deleted content or events, or content and events that have been moved to a new location.
For example, moving a piece of content into a group may change its URL and cause the previous URL to return a 404 error. You can create a redirect that sends visitors from the old URL to the content’s new location.
The source URL must be a URL that no longer exists in the community. If the source URL still leads to an active page, such as a published event, the page will load normally and the redirect will not occur.
Set up a URL Redirection
URL Links
Before you set up the redirection, you will need the full URLs of the two links, the link you want to redirect from, and the link you want to redirect to. You will use the slug or link text past your community domain.
An example:
https://community.gradual.com/is the domain URLhttps://community.gradual.com/home/events/april-2025-product-update-9fdds9zpd5is the full event URLhome/events/april-2025-product-update-9fdds9zpd5is the event slug URL that I will need to use for URL redirection
Add URL Redirection links
Dashboard admins are the only administrators who can add URL redirection links.
Log into your dashboard and navigate to the Settings tab at the bottom of your menu
Select URL Redirection from that menu
This page shows all URL redirections for the community
Select the + Add URL Redirection button in the upper right
Enter the URL slug that you want users to be directed FROM in the first field
Enter the URL slug that you want users to be directed TO in the second field
You can toggle on or off the enablement of this redirection from this pop up as well
Select Save to save your work
Once saved and enabled, users who visit the inactive or unavailable FROM URL will be redirected to the TO URL. If the FROM URL still leads to an active Gradual page, the redirection will not occur.
Enable or Disable URL Redirection links
Log into your dashboard and navigate to the Settings tab at the bottom of your menu
Select URL Redirection from that menu
Select the edit button in line with the URL redirection you'd like to enable or disable
Toggle on or off the enablement of this redirection from this pop-up
Select Save to save your work