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URL Redirection Feature

Updated over a week ago

The URL redirection feature allows you to redirect traffic from one community URL or link to another. This is helpful if an event slug has changed and you want members to be sent to the correct event landing page after the change.

This feature only allows redirection of URLs within the community, so the start of the URL will always be the community URL.

Set up a URL Redirection

URL Links

Before you set up the redirection, you will need the full URLs of the two links, the link you want to redirect from, and the link you want to redirect to. You will use the slug or link text past your community domain.

An example:

  • https://community.gradual.com/ is the domain URL

  • https://community.gradual.com/home/events/april-2025-product-update-9fdds9zpd5 is the full event URL

  • home/events/april-2025-product-update-9fdds9zpd5 is the event slug URL that I will need to use for URL redirection

Add URL Redirection links

Dashboard admins are the only administrators who can add URL redirection links.

  1. Log into your dashboard and navigate to the Settings tab at the bottom of your menu

  2. Select URL Redirection from that menu

  3. This page shows all URL redirections for the community

  4. Select the + Add URL Redirection button in the upper right

  5. Enter the URL slug that you want users to be directed FROM in the first field

  6. Enter the URL slug that you want users to be directed TO in the second field

  7. You can toggle on or off the enablement of this redirection from this pop up as well

  8. Select Save to save your work

Now, when users navigate to the first URL (FROM), they will be redirected to the second (TO) URL.

Enable or Disable URL Redirection links

  1. Log into your dashboard and navigate to the Settings tab at the bottom of your menu

  2. Select URL Redirection from that menu

  3. Select the edit button in line with the URL redirection you'd like to enable or disable

  4. Toggle on or off the enablement of this redirection from this pop-up

  5. Select Save to save your work

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