Customizing system emails is an easy way to create a consistent, branded experience across your community.
To enable this feature, reach out to our support team at [email protected]. Once enabled, you’ll be able to edit and preview your system emails directly in the dashboard.
Accessing System Email Settings
Head to your dashboard and go to Settings > System Settings > System Emails Customization > Manage.
Here you’ll see a list of available system emails for your community, including the Community Welcome Email and Club Welcome Email.
From this page, use the Actions dropdown on the right-hand side to edit or send a test email.
Editing an Email
When you select Edit, the email editor will open with options at the top to edit the email subject, save changes, cancel edits, or revert the template back to default.
You can also click the back or forward arrow to undo/redo recent edits.
A Preview button in the top right corner lets you see how the email will look before sending or saving.
Customizing Email Content
The drag-and-drop editor allows you to personalize each email with your own text, buttons, and layout.
Use the left-hand panel to add new elements like text blocks or buttons.
Click on any element within the email body to edit its content.
Adjust layout, padding, and text styling from the right-hand panel.
Sending a Test Email
Once you’ve customized your design, return to the System Emails Customization page and use the Actions menu to send a test email. This helps confirm that your layout, links, and formatting look correct.
