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Gradual Check-in App: Event Check-In Setup

Steps to set up the Gradual check-in app on your devices and in the dashboard

Updated yesterday

The Gradual Check-In app is available to all communities to uplevel their on-site check-in process for attendees and session participants. Below are the steps to set up the feature on your devices and configure your check-in flow in the dashboard.

Device Setup

You will configure most settings and connect your printer from within the Gradual Check-In App on your iPad or iPhone.

Because this app is being updated regularly, we recommend updating the app before connecting your printer & setting up the kiosk mode settings.

  1. Log in to the Check-in App on iPad or iPhone

  2. Select the Settings icon in the upper right-hand side of the main page

Badge templates (Label badges)

There are currently four badge templates available for you to use through the Gradual check-in app. Some of the templates include a QR code that is linked to the attendees in the Gradual Go event app, the community's logo, or simply the attendee's information.

The system will use the 'Wide Logo on Light Background' from your dashboard community settings for the logo on these badges. This logo will be black and white as the Brother printers do not print in color.

To set your preferred template, select the settings icon or the Admin button and scroll down to Badge Template, this will open a new page that displays the four templates.

  • Template A: Includes community Logo, First Name, Last Name, Title & Company

  • Template B: Includes community Logo, First Name, Last Name, Title & Company + Attendee QR Code

  • Template C: Includes First Name, Last Name, Title & Company

  • Template D: First Name, Last Name, Title & Company + Attendee QR Code

Disable badge printing

If you would like to use the check-in app to solely track attendees at the door or have them sign terms and conditions documents, you can disable badge printing.

Select the settings icon or the Admin button and scroll down to 'Enable Badge Printing', here you can enable or disable printing. You do not need to have a printer connected to the app for this setting to work.

All attendees who check in through this method will be documented in the dashboard as checked-in, excluding any guests who enter their information in the check-in app.

Connect your printer

Using the manufacturer's Bluetooth settings on your Ipad, enable Bluetooth, find the printer on the Devices list, and connect it to your iPad.

Note: You will need a printer for each iPad used for check-in, as multiple iPads cannot be connected to one printer via Bluetooth.

Once connected to the iPad, you will see it automatically connect to the app, and list the device under 'Printer Connection' in Settings.

Guest badge printing

Guest badge printing allows for walk-ins, or attendees who are not already registered to print badges. This is also a great setting to enable if you'd like attendees to be able to modify their name, company or title on their name badge.

From the settings page, you will toggle the 'Allow printing individual badges for guests' on.

While in Kiosk Mode, guests will select the 'Guest' button in the upper right to enter their information (Name, Job Title and Company) and print a badge.

Guests who use this feature will be added to the 'Guest Checked In' list in your event dashboard, but will not appear in the attendee list. You can manually register them if you'd like to account for them as attendees in the dashboard.

Kiosk mode

Kiosk Mode is the front-end experience for attendees to check in and print their badges.

As the admin, you enter Kiosk Mode by selecting the event and selecting the 'Enter Kiosk Mode to Check-In' button.

Registrants

Attendees who are already registered will select the 'Checkin by Name' button to enter their name, find their account, and print their badge.

This action will check them into the event in the event dashboard.

Guests

Guests who are not registered will select the 'Guest' button in the upper right to enter their information (Name, Job Title and Company) and print a badge.

This action will NOT add them to the attendee list in the event dashboard, or check them into the event.

Check-in snapshot

In the Gradual CheckIn App you can see a snapshot of registrants versus checked-in attendees.

Terms and agreement acceptance

If you'd like your attendees to agree to terms and policies when they check into an in-person event, you can enable that feature in the dashboard and it will be reflected in the app.

Learn more about how to set up and enable all terms and agreement acceptance in your dashboard here.

Session Check-In

Learn more about how to check attendees into sessions from your agenda here.


Video Guide

Here is a video walking through the process of installation and setup:

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