Follow boards and people in the Forum to build a more personalized feed and quickly return to the discussions that matter most to you.
The Following tab gives members a personalized Forum feed based on the boards, clubs, and people they follow. Members can also see new posts from their follows in the notification center and receive a consolidated email with relevant Forum activity.
What appears in the Following tab
The Following tab includes posts from:
club forum boards connected to clubs the member has joined
community forum boards the member follows
people the member follows
Posts are shown in newest-first order.
If the same post matches more than one of these sources, it still appears only once in the feed.
How the Following tab works
The Following tab only shows posts the member already has access to view. Following a board or person does not give access to restricted content. Members will only see posts they can normally access based on the community, board, club, space, and post visibility rules.
Pending review posts follow the same visibility rules used elsewhere in the Forum. Authors can see their own pending posts, and moderators can see pending posts they are responsible for reviewing.
Visitors who are not signed in do not see the Following tab.
Use the Following tab
To open the Following tab:
Go to the Forum home page.
Click Following.
This opens a personalized feed of posts from the boards, clubs, and people the member follows.
If a logged-in member is not following any boards or people and has not joined any clubs with forum boards, the page shows an empty state with an Explore button. Selecting Explore opens the full boards list.
If the member already follows boards or people, or has joined clubs, but there are no matching posts yet, the page shows the standard empty state.
Follow a board
Members can follow a community forum board directly from the board page.
To follow a board:
Open the board page.
Click Follow.
The board will now be included in the member’s Following feed.
To stop following a board, open the board page and click Unfollow.
Club forum boards do not have a separate follow action. Joining the club is what adds that club’s forum posts to the Following feed.
Follow a person
Members can follow people from member profile pages.
To follow a person:
Open the member’s profile page.
Click Follow.
The person’s posts will now be included in the member’s Following feed when those posts are available to them.
To stop following someone, open their profile and click Unfollow.
If a followed person is no longer available in the community, their posts no longer appear in the Following feed.
Manage followed content
Members can manage their saved Forum activity from the Watching & Following page.
This page includes three tabs:
Watching Posts
Following Boards
Following People
The Following Boards tab shows the boards the member follows, including joined club boards that are currently available to them.
The Following People tab shows the people the member follows.
Selecting a board opens that board page. Selecting a person opens that member’s profile.
View updates in the notification center
The Following tab in the notification center shows:
new posts published by people the member follows
new posts published in boards the member follows
Selecting a notification opens the related Forum post. Each notification is marked as read or unread independently.
Marking a notification as read does not remove the update from the member’s email notifications. New comments and replies on watched posts continue to appear in the Comments tab.
Email notifications for followed content
Members can receive a single email summarizing new Forum activity from:
people they follow
community boards they follow
posts they watch
The email can include new posts from followed people, the number of new posts in followed boards, and recent comments on watched posts. Selecting an item in the email opens the related person, board, post, or comment.
The community’s administrators choose whether these emails are available and how often they are sent. Available frequencies are every three hours, daily, or weekly.
To manage this email:
Open your notification settings.
Go to the Forum section.
Turn New activity from your follows on or off.
Turning this setting off stops the consolidated email. It does not unfollow any people, boards, or posts, and it does not remove updates from the Following feed or notification center.
Note: Email notifications for followed Forum content are enabled by default. Admins can turn this setting on or off and, when enabled, choose how often the emails are sent.
Set the email frequency
When email notifications are enabled, admins can select the email frequency:
Every 3 hours: Emails are sent at 12:00 AM, 3:00 AM, 6:00 AM, 9:00 AM, 12:00 PM, 3:00 PM, 6:00 PM, and 9:00 PM.
Daily: Emails are sent once per day at 5:00 PM, based on the tenant dashboard timezone.
Weekly: Emails are sent every Monday at 5:00 PM, based on the tenant dashboard timezone. Weekly is the default frequency.
Changes that update the feed
The Following feed updates automatically as a member’s access changes.
Examples include:
leaving a club removes that club’s forum posts from the feed
losing access to a restricted board removes that board’s posts from the feed
unfollowing a board removes that board’s posts from the feed
unfollowing a person removes that person’s posts from the feed
Record board followers in the dashboard
Admins can also track board followers in the dashboard.
The community boards table includes a Followers column that shows the number of followers for each community board. This column can be sorted in ascending or descending order.
Enable email notifications for followed content
Dashboard admins can control whether members receive email notifications about the people, boards, and posts they follow.
To configure these emails:
Open the Forum email notification settings in the dashboard.
Turn on Enable Email Notification for People, Boards, and Posts Members Follow.
Select how often the email is sent: Every 3 hours, Daily, or Weekly.
Weekly emails are selected by default. Daily and weekly emails are sent according to the time zone configured in the dashboard.
This community setting controls whether the email is available to members. When it is turned on, each member’s New activity from your follows preference determines whether they receive the email.
Email Communications must be enabled before this setting can be turned on. These emails count toward the community’s email usage.





