Gradual Support

Details on forum dashboard, settings,configurations and how to set up your forum to reflect your community's discussions and conversations.

Forum settings and data

Direct messages and past event threads from meetings, webinars and roundtables can be found in the Messages tab.

Use the @ mentions feature to tag users in Forum posts and replies so they are notified to check out the discussion

Forum, Messaging, and Channels setup and moderation

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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