Gradual Support

Details on forum dashboard, settings,configurations and how to set up your forum to reflect your community's discussions and conversations.

Forum Settings and data

Boards help organize the forum discussions by topic, date, event, club, etc.

Forum Boards

Forum

Forum Moderation

See how forum posts appear to members, and how to create, edit or lock a forum post

Forum Posts

Event Channel and Community Channel Moderation and Management

Channels Moderation & Management

Direct messages and past event threads from meetings, webinars and roundtables can be found in the Global Chat in the top right-hand corner of the front end of the community.

Messaging in the Community

Use the @ mentions feature to tag users in Forum posts and replies so they are notified to check out the discussion

Mentions & Tagging Members

Forum Board Topics

Forum: Question Posts & Marking Comments as 'Accepted Answers'

Overview page in dashboard that shows metrics and data on your forum engagement

Forum Overview Page & Data

Learn how to engage with a forum post, comment, react, tag other members, etc.

Forum Post Engagement

How to use Gradual's email builder and how to send emails to community members.

Email Communications

Watch forum posts to stay updated on post comments.

Watch Forum Posts

The Following tab in the Forum helps members keep up with posts from the boards, clubs, and people they follow.

Following Content in the Forum

Forum, Messaging, and Channels setup and moderation

Forum and Messaging

Status

Gradual Community

Release Notes

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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