Gradual Support

Details on forum dashboard, settings,configurations and how to set up your forum to reflect your community's discussions and conversations.

Forum Settings and data

Forum Boards

Forum

Forum Moderation

Forum Posts & Engagement

Channels Moderation & Management

Direct messages and past event threads from meetings, webinars and roundtables can be found in the Messages tab.

Messaging in the Community

Use the @ mentions feature to tag users in Forum posts and replies so they are notified to check out the discussion

Mentions & Tagging Members

Forum Board Topics

Forum: Question Posts & Marking Comments as 'Accepted Answers'

Overview page in dashboard that shows metrics and data on your forum engagement

Forum Overview Page & Data

Forum, Messaging, and Channels setup and moderation

Forum and Messaging

Status

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/a9sx2w5l/617744/a3c5cfeb61b67ac53e67c73b5911/42b5cbe15bb7731a281d8a9f18a4a406.png)